Track Your Order
Where Is My Order?
Every J & J Candle Company order comes with a secure, real-time order status page — no account required. Here's how to access yours:
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Check your inbox for your order confirmation email from J & J Candle Company.
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Open the email and tap or click the "View your order" button.
- Your personal order status page will open — showing your fulfillment status, tracking number, and estimated delivery.
Your status page updates automatically as your order moves through our hands and into yours. Once your candle ships, you'll also receive a shipping confirmation email with a direct carrier tracking link.
Need a Little More Help?
If you can't locate your confirmation email, check your spam or promotions folder. Still having trouble? We're here — reach out via our Contact page and we'll look into it right away.
